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Enterprise Support
for AlmaLinux
Unlock expert AlmaLinux support, tailored to ensure
optimal performance, security, and reliability for your
unique needs.
16-year Support
Lifecycle
Extended Stability
and Security
Painless FIPS 140-3
Compliance
On-Demand Expert
Assistance
Choose the Combination of Support Options That’s Right for Your Organization
Technical Support Options
Essential Support
This service suits organizations needing their software from a commercial repository, backed by a basic support contract that handles migration issues across operating systems with the same major version and includes up to 6 years of extended lifecycle support.
Enhanced Support
This service addresses the requirements of organizations seeking enterprise-grade technical support for a diverse range of open-source software without the commitment to immediate, complex, and expensive support agreements.
Security Support
Extended Security Updates
This service is designed for organizations seeking to ensure long-term security and compliance of their FIPS-validated deployments. It is also ideal for those prioritizing stable and secure environments without having to upgrade to a new OS version frequently.
FIPS Packages for AlmaLinux
Do you develop and run AlmaLinux workloads for U.S. and Canadian governments or other highly regulated environments? If so, you need them to run on FIPS 140-3 validated cryptography. TuxCare provides FIPS-validated kernel and OpenSSL packages for AlmaLinux to any AlmaLinux users – not just our Enterprise Support customers – at no cost.
Access the FIPS-validated packages
Essential Support
- Tuxcare-vetted repository of all AlmaLinux updates with guaranteed uptime and SLOs for both package updates and security patches
- Expedited break-and-fix support for AlmaLinux covering migration issues
- Up to 6 years of extended lifecycle for x.10 version
Enhanced Support
- Enterprise-grade support for AlmaLinux and a range of open-source applications
- Access to seasoned Linux experts who know AlmaLinux best
- Pay-as-you-go hourly support in 5, 10, and 20-hour bundles
Extended Security Updates
- Up to 5 years of High and Critical (CVSSv3 and CISA KEV) security updates for AlmaLinux 9.2, 9.6, and 9.10 (FIPS-certified releases)1
- FIPS-compliant security patches that do not change the validated cryptography to ensure FIPS 140-3 continuity
- Re-certification for cryptographic CVEs (much faster than the general FIPS 140-3 certification process)
1Disclaimer: The minor versions of AlmaLinux eligible for Extended Security Updates are subject to change. TuxCare reserves the right to modify these versions at any time without prior notice.
Ready to Purchase Your Enterprise Support
for AlmaLinux Licenses Online?
Maximize ROI of Your AlmaLinux Deployments
Technical Support Levels That Suit Your Needs
| Support Level | Essential Support | Enhanced Support | Custom Support |
|---|---|---|---|
| Billing Model | Annual Fee Based | Hourly Bundles | Scope of Work Based |
| Coverage |
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Get KernelCare live patching for AlmaLinux and
say goodbye to patching-related downtime and
maintenance windows
Step Up Your AlmaLinux Workloads
The Many Benefits of Extended Security Updates
Get better stability, more predictability, reduced maintenance costs, increased ROI from hardware investments, and improved compatibility with software and hardware.
Zero Trade-Offs Between Compliance and Security
Run your systems on FIPS-certified cryptography and, at the same time, benefit from the latest FIPS-compliant security fixes that do not affect the validated code.
Unlimited Kernel Live Patching Lifetime
Maintain live patching of your existing kernels for as long as you need, eliminating the need to align maintenance windows with AlmaLinux release schedules.
Seamless Interoperability with Your Existing Workflows
Get support for a wide range of packages, including Ceph, Foreman, Ansible, Kubernetes, MariaDB/MySQL, Samba, containers, and many more.
Find Out How Our Enterprise Support Can
Help Your Organization
Talk to a TuxCare Linux security expert to learn more about Enterprise Support for AlmaLinux
